President's Message

Dear Chapter Members:

Good evening and thank you for attending the Credit Institute of Canada, Toronto Chapter 2018-2019 AGM. My name is Gary York and I am proud to have been your chapter president for the past year and I am excited about the up-coming year.

2018 – 2019 was a challenging year. At 642 for designated Toronto Chapter members there was no growth from prior year. A committee is being formed to investigate new networking ideas for the board to review. The kick off is next month so if you are interested in being part of the committee please let me know.

Our annual Golf Day was held in September and in a few moments, you will hear the details from our Golf Chair.

This year two seminar dates were scheduled but cancelled due to low registration. During her presentation our membership chair, Bonnie Mayes, CCP, will be looking for feedback on the role and relevance seminars play today in professional development. She wants to know what is important to the membership. Please, give her your full support.

We continue to run Networking Nights. These informal and interactive evenings often include one or more guest speakers. They are a mix of information sharing, discussions on best practices, and include plenty of time for networking with fellow credit professionals. If you are in job-transition the networking nights are great events to get the word out. For some, connections have been forged that led to employment. In our digital age there is nothing more refreshing than the face-to-face exchange with fellow colleagues. We encourage you to attend. To receive information for our events be sure to communicate your most up-to-date email address.

The annual Graduation for our students was held in November at the Old Mill in Toronto, a beautiful setting to honor our new CCP’s, Credit Specialists and award winners. The Toronto Chapter had a record number of graduates in 2018 with an outstanding number of family and friends joining the celebration.

Our Toronto Chapter events are not possible without the diligent and steadfast support of our volunteers. I want to thank the volunteers for their dedication and hard work. It is through their belief in the credit profession that makes the Toronto Chapter vibrant and engaging. I encourage you to join them, to help in keeping the chapter relevant in meeting the needs of our membership.

A special thank you to, Carolin Hwozdyk, CCP, our Administrative Assistant, and, Sandra Strangemore, our photographer. Both are always there for us and help make us look good.

One last note, this year’s National Conference is being held in Niagara Falls – June 11th to the 14th. The committee has been very hard at work preparing, and it is going to be an exciting and informative conference. Hope to see you there.

After the business meeting please stay for a special presentation by Amel Abouelhassan on “Communication Intelligence” followed by appetizers and refreshments.

Thank you for coming this evening.


Gary York, CCP

Credit Institute of Canada Toronto Chapter