1. When is my payment due?

The membership year runs from April 1 to March 31.

Payment is due upon receipt of your membership renewal notice.  You have until June 1 to make payment without any penalty.

Renew my membership 

2. How has the membership billing changed this year?

We have simplified billing for members across Canada.  Your invoice shows a blended amount, which incorporates the fee to belong to a local Chapter.

Every member is assigned a Chapter according to their city of residence.

3. Has the yearly membership fee changed this year?

No, your National Board of Directors has voted to keep 2020-2021 fees at the same rates for all member categories.

4. How do I get reinstated if I did not renew my designated-member status (CCP or ACI)?

Once you skip a year, you are automatically suspended as a designated member and can no longer use the designations.  You can apply for reinstatement.  Payment of a reinstatement fee of 1 year in arrears, in addition to the applicable membership dues and late fees, if applicable, is required to return to good standing.

Contact us at or call 416-572-2615 to start the procedure for your reinstatement.

5. How can I get a copy of my receipt or invoice?

Log in to your account to print or download a copy of your receipt.

6. How do I qualify for Life Membership?

Only ACI and CCP designated members are eligible for the Life Membership status. To qualify:

  • You must be at least 60 years-old and fully retired from the credit field.
  • You have been a member in good standing for the last 15 consecutive years prior to retirement.

Please download the Life Membership application and submit to
It can take up to four weeks to process.  Once approved, your life member certificate is sent to you Chapter for presentation.


7. How do I qualify for fee reduction?

ACI and CCP designated members, as well as holders of the Credit Specialist certificate, can be eligible for fee reduction under certain conditions. These include, but not limited to, the following:

  • Unemployment
  • Financial hardship
  • Sick leaves
  • Parental leaves

You must make a request in writing to in order to be considered for a reduced fee. Please include all supporting documents.

8. How do I pay by wire transfer or direct deposit?

1) Send payment to:

  • Bank Name: RBC Royal Bank, 6205 Airport Rd, Mississauga, ON L4V 1E1
  • Bank Transit number 02952
  • Bank account number 100798
  • Bank ID Code – 3 digits (CAN Bank): 003
  • Routing/ABA Number – 9 digits (US Bank): 021000021
  • SWIFT code: ROYCCAT2

2) Please include your full name and Credit Institute of Canada ID.


9. Will I get a payment confirmation after I renew?

You will receive an immediate payment confirmation email for online payments. (VISA, MC, etc…)
For cheque and EFT, you will receive a confirmation email after we apply payment to your account.  This can take up to 10 days.
To obtain a copy of your receipt, log in to My Account and under Membership, click on Receipts. You can submit this confirmation to your employer for reimbursement.

10. Will I receive a tax-deductible receipt?

No, but you can use your regular receipt for tax purposes.