Date of Session 6: Wednesday, September 23, 2026 from noon to 1:00 p.m.ET Date of Session 7: Thursday, October 15, 2026 from noon to 1:00 p.m.ET Location:
Presenters' Bio:
Session 6: Presenter:
Cliff Tironi, Founder and Principal Storyteller of Data Humanized
Cliff Tironi is the Founder and Principal Storyteller of Data Humanized, a boutique consulting firm that helps businesses influence diverse stakeholders through strategic planning and execution, data storytelling, and capability building. As a former tech sales executive with a background in and passion for data visualization, Cliff understands the challenges of navigating overwhelming data—and the need to translate it into insight that drives action. Cliff is also a TEDx speaker on data storytelling and an adjunct professor at Florida International University and the University of Miami, where he teaches Executive MBA and Executive Education courses on Data Storytelling. Data Humanized’s clients span Fortune 500 companies, non-profits, and educational institutions, across industries including global media, consumer packaged goods, and pharma.
Topic: Data Storytelling for Real-World Impact The workshop will address different aspects of the art of data and the science of persuasion through data storytelling. Participants are provided with proven frameworks to understand the “why” behind data-driven storytelling, while equipping them with practical tools to apply those concepts to their day-to-day work (the “how”). As a result of participating in this workshop, participants will develop both—the strategy and the execution—to create impactful, data-backed narratives that truly influence decision-making. Key takeaways • Translate complex data into clear, persuasive messages that resonate with executives • Apply a structured storytelling framework to present concrete recommendations from raw insights • Identify and avoid common data communication pitfalls that limit progress • Gain confidence in delivering data-driven narratives that spur action
Session 7: Presenter:
Mike Feinson, Organizational change expert, strategy facilitator, and leadership coach
Mike Feinson is an organizational change expert, strategy facilitator, and leadership coach who helps teams resolve complex challenges and drive better outcomes. He has advised hundreds of organizations on strategy, facilitated sessions that produced breakthroughs on longstanding problems, and helped build cultures of innovation and collaboration. He is a faculty member of the American Management Association, where he has taught leadership, change, and innovation programs for over 20 years. His clients include professional societies, trade associations, and corporations such as the Book Industry Study Group, the Association for Advancing Physician and Provider Recruitment, and Johnson & Johnson. He holds an MBA in Organization Development from Boston University.
Topic: Getting Unstuck: How to Reframe Problems, Unlock New Solutions, and Lead Change Does your credit team keep circling the same stalled decisions, internal misalignment, or resistance to change, no matter how much time and effort you throw at it? Often, the real issue isn't a lack of effort. It's that the team is solving the wrong problem entirely. Join us for this interactive session where you'll learn a powerful reframing tool that helps credit professionals step back, uncover the real problem, and unlock breakthrough solutions. You'll discover how to recognize when your team is trapped in an unproductive problem loop and how to break free of it. You'll walk away with two proven frameworks: A reframing tool to help your team see challenges from a new angle and generate solutions you hadn't considered The Change Curve, which explains why some people embrace change while others dig in their heels and what leaders can do to bring everyone along Through real-world case examples and hands-on practice, you'll apply these tools to challenges you face every day: policy implementation, cross-functional decision-making, and operational bottlenecks. Grounded in neuroscience and psychology, this session explains why reframing works, not just how to do it. Leave with practical tools you can put to use immediately to get your team unstuck, strengthen collaboration, and drive better outcomes.
How to Join?
* This schedule is prepared in advance and may be subject to change without notice.
CCP and ACI members earn 10 Professional Development Points for attending this event.