Conference Details

Conference Program

The 2017 Conference Committee is putting together a series of educational sessions to provide a quality framework to help you and your organization become great.

Note: Conference Information will be updated regularly. The schedule is subject to change.

Conference Registration is now open!!   
 

Tuesday June 13

7:30 AM

National Golf Tournament : Golfers Meet

The conference begins with our famous CIC Golf Tournament at the renowned Westwood Plateau Golf & Country Club. Transportation to and from the Pan Pacific Hotel is provided.
www.westwoodplateaugolf.com 

3:00 PM Registration Opens 
7:00 PM 

Welcome Reception

Enjoy a welcome reception in the evening - a much valued networking opportunity for all of the delegates.

   

Wednesday June 14

7:00 AM Registration
7:30 AM

Exhibitor Hall Opens

The Exhibitor Hall is open during breaks, breakfast and afternoon reception - plan a visit

8:00 AM Buffet Breakfast 
8:50 AM Opening Remarks
9:00 AM

Keynote Address: Michelle Ray 

For more than twenty years, Michelle Ray has helped thousands of audiences as well as organizations take the lead, get out of their comfort zones and develop the willingness to risk. Delivering her powerful message on self-leadership with insight, humour, and passion, Michelle’s engaging, interactive, presentations resonate with audiences who are seeking to inspire their teams and take personal responsibility for creating their own reality at work, in business and in life.

9:00 AM 

Spousal Guests Meet

The CIC Conference Spousal Program is always a terrific opportunity for delegates guests to enjoy the sights of the city. In Vancouver, there are so many sights to see! The two day program will show participants some of the jewels of the city. Visits to Stanley Park, Grouse Mountain, English Bay and Granville Island are among the stops.

10:30 AM Coffee Break in Exhibitor Hall 
11:00 AM

Breakout Sessions

  • Solving Small Claims Actions Online

    Presented by: Shannon Salter, Chair, B.C. Civil Resolution Tribunal
    Are you tired of attending small claims actions? Find out how it can be done right from your desk.

  • Managing a Multigenerational Workforce

    Presented by: Ashleigh Brown, Regional Vice President, Robert Half
    In this presentation you will learn how the perceptions of our workforce have changed due to the different generations of employees involved in the workplace.

  • Understanding International Trade Today

    Presented by:  Export Development Canada (EDC)
    Michael Craig, Regional Director, EDC
    Sarah van Wolde, CCP, Senior Underwriter, EDC
    Renee Umezuki, Deputy Director, Global Affairs Canada
    Do you know what the risks of doing business in foreign markets are? This presentation will review all the regulatory risks, legal issues and provide solutions for you to when dealing on an international level.

  • Identifying Scams and Fraud Affecting Your Business

    Presented by: Evan Kelly, Senior Communications Adviser, Better Business Bureau
    It seems like almost every day we hear about another scam or fraudulent act. Many of these are undetected until the devastation caused is apparent to your company’s management.

12:00 PM Buffet Lunch 
1:00 PM 

Luncheon Keynote: Commercialization and Monetization of Data Assets: An Increasingly Curious Business

Presented by: Anthony Scriffignano, Ph.D., Senior Vice President, Chief Data Scientist, Dun & Bradstreet
Anthony Scriffignano in an internationally recognized data scientist with over 35 years' experience in multiple industries and enterprise domains. Dr. Scriffignano has extensive background in linguistics and advanced algorithms, leveraging that background as primary inventor on multiple patents worldwide. He provides thought leadership globally, including serving as a forum panelist at the World Internet Conference hosted by Chinese President Xi Jinping in Wuzhen, China and providing subject matter expertise to the US National Security Telecommunications Advisory Committee Report to the President on Big Data Analytics. He was recently published in CIOReview (US), Mint (India) and quoted in various publications including China Daily, Xinhua and People's Daily. He was profiled by InformationWeek and by BizCloud, and was a recent CXOTalk guest. He regularly presents at business and academic venues globally regarding emerging trends in data and information stewardship relating to the “Big Data” explosion, multilingual challenges in business identity and malfeasance in commercial settings.

2:00 PM

Breakout Sessions

  • Solving Small Claims Actions Online

    Presented by: Shannon Salter, Chair, B.C. Civil Resolution Tribunal
    Are you tired of attending small claims actions? Find out how it can be done right from your desk.

  • Managing a Multigenerational Workforce

    Presented by: Ashleigh Brown, Regional Vice President, Robert Half
    In this presentation you will learn how the perceptions of our workforce have changed due to the different generations of employees involved in the workplace.

  • Understanding International Trade Today

    Presented by:  Export Development Canada (EDC)
    Michael Craig, Regional Director, EDC
    Sarah van Wolde, CCP, Senior Underwriter, EDC
    Renee Umezuki, Deputy Director, Global Affairs Canada
    Do you know what the risks of doing business in foreign markets are? This presentation will review all the regulatory risks, legal issues and provide solutions for you to when dealing on an international level.

  • Identifying Scams and Fraud Affecting Your Business

    Presented by: Evan Kelly, Senior Communications Adviser, Better Business Bureau
    It seems like almost every day we hear about another scam or fraudulent act. Many of these are undetected until the devastation caused is apparent to your company’s management.

2:00 PM  Spousal Guests Return 
3:00 PM Wine Break in Exhibitor Hall 
6:00 PM 

Evening Gala

Hosted by: Dun & Bradstreet  

Thursday June 15

8:00 AM Exhibitor Hall Opens 
Buffet Breakfast
9:00 AM  Spousal Guests Meet
Financial Technology (FinTech) 

Presented by: Ellis Odynn, Executive Associate, Digital Finance Institute
What is FinTech? How does it differ from the standard credit granting being utilized by our members? How can it be incorporated to help us determine credit worthiness of our customers

10:10 AM Coffee in Exhibitor Hall 
10:45 AM  Creating Trust / Building & Maintaining Relationships with Your Customers, Sales & Credit Department 

Presented by: Vancouver TheatreSports
This session will explore the inner thoughts and goals of your sales department and how they expect their customers to be treated by the credit department.

12:00 PM  Buffet Lunch 
1:00 PM 

Luncheon keynote: Insights on Small Business Credit Trends

Speaker: Jeff Brown, Senior Product Manager, Equifax Canada
When businesses experience operational inefficiencies, it’s not uncommon for them to go through ‘paralysis by analysis’, making them even less profitable, and less sustainable. Jeff Brown’s passion is eradicating this behavior in businesses, and methodically delivering tangible and measurable results. 

Whether it’s deploying predictive analytics for Oil & Gas refineries in North America, designing tactical location solutions for police forces in India and the Middle East, or delivering big data insights to chemical manufacturing facilities across the globe, Jeff has been fortunate enough to be involved in wide variety of operational success stories. 

Jeff’s passion has lead him to his current role, where he leads the strategy and direction of Equifax Canada’s commercial risk portfolio.

Sponsored by Equifax 

1:30 PM  Coffee Break in Exhibitor Hall 
2:00 PM  Annual General Meeting Registration
Spousal Guests Return 
2:30 PM  Annual General Meeting 
4:15 PM 

Wine Break in Exhibitor Hall 

Sponsored by Millennium Credit Management

Friday June 16

8:00 AM Buffet Breakfast 
9:00 AM 

Keynote Address: Bob Gray 

Bob Gray is a funny motivational speaker who will reveals your untapped potential in each of us through his entertaining humor. His empowering systems and their many applications in the business world give participants’ immediate ‘walk away’ value. Bob discovered his first memory technique when he was seven. He was given a magic book that showed him how to remember a twenty-item list; he was soon called on to ‘do the memory trick’ at family parties and gatherings. 

10:00 AM  Prize Announcements 
10:15 AM  2019 Conference Announcement 

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