Conference Program 

The 2022 National Conference will offer a series of educational sessions and activities that will provide delegates an opportunity to learn, grow and improve their knowledge; a framework to help you and your organization become great.

Note: Conference Information will be updated regularly. The schedule and topics are subject to change.

Monday, June 13th: Registration desk will be open from 4:00 PM to 8:00 PM

On this page:

Day 1 Day 2 Day 3 Day 4


Tuesday June 14


7:00 AM -7:00 PM

Registration Desk Opens - Wildrose Prefunction Space located on Level 6, South Wing


9:00 AM -5:00 PM

Eligible Sponsors Pre-Conference Activities


8:00 AM - 4:00 PM

National Board Meeting


7:00 PM - 9:30 PM

Welcome reception at Wildrose Prefunction Space, volunteer appreciation - Sponsored by Credit Institute of Canada and Chapters - Refreshments and Appetizers
  
 

Wednesday June 15

7:00 AM - 8:00 AM
Registration Desk Opens - Wildrose Prefunction Space located on Level 6, South Wing          

7:00 AM - 8:30 AM
Wildrose Ballroom
Breakfast
8:30 AM - 8:45 AM 
Wildrose Ballroom
Opening ceremonies 

9:00 AM - 10:15 AM
Wildrose Ballroom
Opening Keynote - Dr. Robyne Hanley-Dafoe
Expert on Resiliency and Workplace Wellness

  • Stressing Wisely: A Radical Shift in How We Show Up and Excel in All Areas of Our Lives
    Our collective and personal well-being has been deeply impacted by recent world events. There is a need for a proactive approach to ensuring our people are well equipped to face the unparallel stress, unrest, and uncertainty that are becoming more common. To maintain excellence in all areas of one’s life knowing how to stress wisely and recover is key.

    In this keynote, Dr. Robyne Hanley-Dafoe explores how to use a multi-dimensional approach to wellness that promotes moving theory into committed action through the five principles of stressing wisely, including signature strength activation, emotional regulation, and creative release and recovery.

    By building awareness and personal accountability, participants will be able to implement personal wellness care systems that are sustainable, realistic, and time efficient. And, by doing so, enhance personal and professional performance and satisfaction.



BREAK - EXHIBITORS HALL: 10:15 AM - 10:30 AM 

 
 BREAKOUT SESSIONS: 10:45 AM - 12:00 NOON
(ROOMS ARE SUBJECT TO CHANGE)                                                                                            

                                                     
HAWTHORN C Speaker - Glen Hickerson, Q.C.
Commercial Litigation Lawyer 

  • The Deal Beyond the Brick Wall:  How to Negotiate When Nobody Seems to be Listening
    Some potential text to go with it might be: “What do you do when you’re trying to negotiate with someone who doesn’t seem to want to listen?  All the skill and experience you bring to the table seem to go out the window when the person across the table is looking at you with glazed eyes, crossed arms and a big frown. Talking to a brick wall is frustrating for even the best of us.  Learn how to reframe obstacles and get to where you need to be at the bargaining table.”

BLUEBELL
(French)
Speaker - Gabriel Joshee-Arnal, Barrister & Solicitor
NEUMAN THOMPSON, Labour & Employment Law
 
  • La pandémie de Covid-19 et les leçons tirées de cette expérience en droit de l’emploi

    Depuis mars 2020, les employeurs à travers le Canada ont fait face à une multitude d’enjeux en matière de droit de l’emploi liés à la pandémie de Covid-19. Les organisations ont dû affronter des problèmes liés (entre autres) aux licenciements, le télétravail, à la santé et à la sécurité au travail et aux accommodements. Rejoignez Gabriel (Gab) Joshee-Arnal, alors qu'il donne un aperçu de certains des principaux apprentissages que les employeurs peuvent apporter à l’avenir.




LAUREL
 
Speaker - Jack Stecher, PhD
Winspear Assoc Professor, Alberta School of Business - Department of Accounting and Business Analytics
 
  • Financial Statement Analysis from a Credit-Worthiness Perspective
 


YARROW Speaker - Mark Hall, Vice President
Elevate Global Insurance
 
  • Mitigating Risk with Credit Insurance
    How to utilize credit insurance to protect your accounts receivables, and what are the additional benefits to you as a credit manager and your company? 



        LUNCH: 12:00 NOON - 12:45 PM - Wildrose Ballroom
            
          
12:45 pm - 1:45 pm
Wildrose Ballroom
 Speaker - Trina Casey-Myatt, Regional Director, Alberta
Robert Half International

  • Future of Work: Working and Leading in the New Normal
    Since the COVID-19 pandemic began, managers have had to quickly adapt to changing business conditions, from setting up remote teams to helping prepare staff for the return to the office to figuring out a plan for a hybrid workforce. This presentation explores best practices for managing a mix of on- and off-site talent, key lessons learned in the wake of the crisis and its long-term impact on the workplace. We’ll also explore the new hiring and retention challenges employers are facing as they adapt to the needs of a more mobile workforce and delve into the latest numbers on hiring, hybrid work and the cost of a bad hire.



BREAK - Wildrose Prefunction Space: 1:45 PM - 2:15 PM



BREAKOUT SESSIONS: 2:15 PM - 3:30 PM

 
HAWTHORN C
 
Speaker - David de Groot
Partner, BD&P Law 

  • Changes to the construction industry's payment disputes process coming August 2022



YARROW
(English)

Speaker - Gabriel Joshee-Arnal, Barrister & Solicitor
NEUMAN THOMPSON, Labour & Employment Law

  • Employment law lessons from the Covid-19 Pandemic

    Description: Since March of 2020, employers across Canada have had to face a multitude of employment law issues related to the Covid-19 pandemic. Organizations were required to tackle issues related to (among other matters) layoffs, work from home, occupational health and safety, and the duty to accommodate. With the pandemic (hopefully) nearing its end, join Gabriel (Gab) Joshee-Arnal, as he provides an overview of some of the key learnings that employers can take into the future.



LAUREL
 
Speaker - Jack Stecher, PhD
Winspear Assoc Professor, Alberta School of Business - Department of Accounting and Business Analytics
 
  • Financial Statement Analysis from a Credit-Worthiness Perspective

 

BLUEBELL Speaker - Mark Hall, Vice President
Elevate Global Insurance
 
  • Mitigating Risk with Credit Insurance



3:45 PM - 4:45 PM
HOWTHORN A & B
COCKTAIL HOUR - Sponsored by D&B

Dun & Bradstreet is here to help you ‘Be Future Ready’ in more ways than one! Prepare for your evening by joining D&B for a signature cocktail, hors d'oeuvres, and some ‘futuristic’ entertainment in the Hawthorn Ballroom


 

6:00 PM - 10:00 PM: EVENING EVENT SPONSORED BY
Credit Institute of Canada, CREDIFAX & STERLING CREDIT GROUP
Offsite BBQ Dinner - Stay tuned for more details!


Thursday June 16


7:00 AM - 8:30 AM
Wildrose Ballroom
Breakfast
8:30 AM - 8:45 AM 
Wildrose Ballroom
Daily Announcements  

9:00 AM - 10:15 AM Keynote Speaker - Todd Hirsch
Chief Economist, ATB Financial | Author

  • Sharper Focus: Making Sense of Canada's Economy 2022



BREAK - EXHIBITORS HALL: 10:15 AM - 10:30 AM 


 BREAKOUT SESSIONS: 10:45 AM - 12:00 noon

                                                                               
BLUEBELL Speaker - Jocelyn Spurr
Talent Development Consultant

  • Trust at Work 
    As humans we are all wired differently. Some have a predisposition to trust and others may begin from a place of distrust, until trust is demonstrated or earned. Trust at work can develop when people know and consistently exercise behaviors that build it and avoid acting in ways that may damage it. Often people are simply unaware that their actions and behaviors can be perceived as creating distrust. 

LAUREL
 
Speaker - Rhonda T. Fox-Miles, LIT RSW CIRP
Fox-Miles & Associates Inc.
Licensed Insolvency Trustee
 
  • The State of Bankruptcies and Insolvencies in Canada
    It looks like our economy in Canada will continue to be in for a rough ride!  Rhonda will supply us with the latest information on bankruptcies and corporate insolvencies.  How can you as a credit manager protect your company? Come get informed and have your questions answered! 
 

YARROW
 
Speaker - Howard J. Sniderman, Q.C.
Witten LLP, Barristers & Solicitors
 
  • Securing the Debt:  How to get to the front of the line
    Howie will provide some thoughts from a litigation lawyer involved with the recovery of debts owed on commercial contracts that went awry. This session will provide insight into questions you might raise yourself in first instance that will both assist you in deciding whether or not to grant credit and on what terms and, later on, assist your lawyer to have the best chance to recover the debt for you.




HAWTHORN C Speaker - Bailey Rivard, CPA, CA•IFA, CBV, CFE, CFF
Partner, Investigative Forensic Services
MNP LLP

  • How to Waive the Red Flag – Tips for Credit Professionals in Identifying Fraud
    Credit professionals are in the unique position of being granted access to financial information for their own companies as well as customers.  This provides an opportunity to identify financial risk for an organization, including potential fraudulent activity. But what does fraud look like and how do you know when it may be appropriate to raise that red flag?  This session will introduce the main types of organizational fraud, common schemes, and tips to be on the look out for in a credit professional’s role. 

 

        LUNCH: 12:00 NOON - 12:45 PM - Wildrose Ballroom
            
          
12:45 PM - 1:45 PM
Wildrose Ballroom
Speaker - Devika Pandeyv
 Canadian Centre for Diversity and Inclusion
 
  • Diversity Equity and Inclusion Fundamentals
    What is diversity, equity, and inclusion? Why is this important for workplaces across Canada? This session will cover the fundamentals of diversity, equity, and inclusion and leave you with strategies you can implement to make your workplaces more inclusive 


BREAK - Wildrose Prefunction Space: 1:45 PM - 2:00 PM


2:15 PM - 3:00 PM
Wildrose Ballroom
 
Annual General Meeting 


BREAK / MICRO PRESENTATIONS - Product Demos: 3:30 PM - 4:15 PM

Wildrose Ballroom BLACKLINE
YARROW D&B
HAWTHORN C HIGHRADIUS
LAUREL SIDETRADE
BLUEBELL MONERIS

EVENING EVENT SPONSORED BY EQUIFAX & CREDITSAFE
Venue: Rose and Crown, 202 Banff Ave, Banff

Equifax and Creditsafe would like to invite all CIC Conference attendees to a post dinner Drink Mingle on Thursday evening starting at 8 pm.
There is a dedicated room for this event and at 10 pm guests are welcome to stay and take in live entertainment and a dance floor in the main room.
Open to all CIC Conference attendees including spouses
.

Friday June 17

7:00 AM - 8:30 AM
Wildrose Ballroom
Breakfast
8:30 AM - 8:45 AM
Wildrose Ballroom
Daily Announcements  

9:00 AM - 10:15 AM
Wildrose Ballroom
Closing Keynote - Steve Patterson
Host of CBC's The Debaters | Award-Winning Comedian

  • The Keynote Comedian
    Capping off the conference with a laugh! Award-winning comedian Steve Patterson expertly weaves customized messaging, industry news and current events into his unique (and hilarious) keynote, leaving audiences laughing, thinking, and feeling good about what they do.


10:30 AM - 11:00 AM
 
Prize Draw



11:00 AM - 11:45 AM 2024 Conference Presentation
 
 
11:45 AM - 12:00 NOON
 
Closing Remarks


 
End of Day 4- Conference Wraps Up
Thank you for attending!